Our Executive Director Ravi Ragbir will be leading and engaging with volunteers as part of a three-level training process designed to strengthen our work, improve coordination, and build a more sustainable and effective system.

The Training Structure

This is a three-part / three-level process:

Level 1: Orientation & Foundations

• Who we are and our mission
• Roles and expectations (for both volunteers and friends/clients)
• Understanding boundaries: what we do and what we do not do
• Building a shared culture and accountability

Level 2: Team-Based Work

• Assignment into functional teams:
  • Translators
  • Interviewers / transcribers
  • Tech and support
  • Legal coordination
• Learning how to operate within a structured system
• Clear communication and workflow

Level 3: Coordination & Leadership

• Developing coordinators from within the teams
• Managing clinic flow and supporting others
• Preparing for court accompaniment and expanded responsibilities
• Strengthening leadership and consistency across the clinic

Why This Matters

As Ravi emphasized, this structure is not just about efficiency; it is about building community.

We are creating a space where:

• Volunteers feel connected, supported, and purposeful
• Friends (clients) feel guided, respected, and accountable
• People stay engaged and continue returning to the clinic
• Our work becomes more organized, impactful, and sustainable

This is also part of a broader shift in how we operate, moving toward a more coordinated, team-based model that allows us to better support people while maintaining clear roles and expectations.

What to Expect

• A more structured clinic environment
• Clear team assignments
• Defined roles and responsibilities
• Opportunities to grow into leadership positions
• Stronger collaboration and community building

All volunteers will be expected to participate in this training process, whether you are new or have been with us for some time.

We are excited to take this next step together and look forward to seeing you on Monday.

Please confirm your availability if you are able to attend.